Verizon is piloting Google Contact Center AI to deliver more intuitive customer experiences through natural language understanding, real-time agent assistance, and conversational AI powered by Dialogflow.
Learn how to use Azure DevOps built-in features — including Work Item templates, tags, queries, dashboards, email notifications, and keyboard shortcuts — to save time and reduce repetitive work.
Serverless is more than a deployment model—it’s a paradigm shift that enables enterprises to scale advanced DevOps practices. Learn how key principles and building blocks make serverless work at enterprise scale.
IT Revolution moves DevOps Enterprise Summit Las Vegas 2020 to a virtual format, scheduled for October 13–15, 2020, with keynotes, networking sessions, and experience reports from enterprise technology leaders.
DevOps brings development and operations teams together to automate workflows, reduce deployment friction, and ship software faster without sacrificing quality. Here is a practical breakdown of what it is, how it works, and where it came from.
PlanetScale announced the beta release of PlanetScaleDB for Kubernetes, a fully managed, MySQL-compatible database-as-a-service that runs inside a customer’s own network perimeter and is built on the CNCF Vitess project.
NFV has prepared communications service providers for a shift to Kubernetes and cloud-native functions, but VMware warns that CNFs are barely production-ready and three critical factors must align before telcos can realize full cloud-native benefits.
DevOps and DataOps share complementary philosophies around automation, collaboration, and continuous delivery. Learn how the two practices intersect, what benefits each offers, and how organizations are combining them to ship better software and manage data pipelines more effectively.
An independent overview of the DevSecOps market landscape: who the major players are, how the market is segmented, and what forces are driving adoption of security-integrated DevOps practices.
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Sonatype’s 2020 DevSecOps Community Survey of more than 5,000 practitioners reveals that teams with mature DevOps practices are far more likely to integrate automated security tooling — and to have satisfied engineers.
Trend Micro’s Kubernetes security guide breaks down the three major threat categories facing Kubernetes clusters — external attacks, misconfigurations, and vulnerable container images — and offers practical guidance for defending each.
As more businesses depend on digital channels to serve customers, application performance monitoring has moved from a nice-to-have to a core business requirement. Here is what engineering and DevOps teams need to understand.
Containers-as-a-Service (CaaS) is rapidly moving from niche concept to mainstream enterprise practice. Here’s what it is, why adoption is surging, and what challenges organizations still face.
Amid intensifying competition in the video conferencing market, Zoom chose Oracle over Google as its new cloud provider — a strategic snub that has real implications for the cloud infrastructure rivalry.
Kasten has made its Kubernetes data management platform, K10, available on the VMware Cloud Marketplace, giving vSphere and VMware PKS customers access to backup, disaster recovery, and application mobility for cloud-native workloads.
While many companies struggled with workforce reductions during the COVID-19 pandemic, ServiceNow CEO Bill McDermott pledged zero layoffs and committed to hiring more than 1,000 new employees by the end of 2020.
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The Department of Veterans Affairs is tackling DevOps adoption from the people side first — with mastery teams, change teams, and a deliberate cultural transformation led by its Director of DevOps Implementation.
