Survey: DevOps Haves Benefiting Over Have-Nots

A global survey of 400 global IT executives and practitioners conducted by Longitude, an arm of Financial Times Group, on behalf of New Relic suggests organizations that have embraced best DevOps practices are starting to enjoy material financial benefits over rivals that have not yet made similar investments in modernizing application development processes.

The survey finds 25% of respondents are leaders when it comes to application development, with 90% of those respondents identifying the development and deployment of more perfect software as a strategic priority. Over a third of those respondents report their organizations have seen a 10% more increased revenue over the last three years.

Those same survey respondents have also adopted continuous integration/continuous delivery (CI/CD) platforms (98%) and have made observability a key tenet of their software development efforts (94%).

The survey also finds 77% of developer time on average among leaders is spent on innovation rather than on fixing issues. Leaders also find out about system and software interruptions via observability platforms (78%) versus needing to be informed by end users. A full 99% of leaders say they are able to quickly understand the results of changes to software, which also accounts for why leaders have fewer than five major software or systems outages per month (83%).

Leaders are also more likely to have adopted chaos testing (77%) and automated remediation (89%). Three-quarters of leaders (75%) have an average resolution time of less than 30 minutes.

On average, the survey finds leaders run 66% of their software and systems in the cloud, with a total of 96% having adopted a cloud-native approach to application development.

The top barriers to greater cloud adoption for the leaders were reported as being security concerns and regulations.

Buddy Brewer, global vice president and general manager for digital experience monitoring at New Relic, said more organizations today are focusing on applications that are most critical to the business, which includes digital business initiatives that enable organizations to engage customers during the current COVID-19 pandemic.

IT organizations are also breaking up into smaller teams to enable them to collaborate more effectively when building and deploying these applications, he added. As organization dynamics change, Brewer said those small teams need access to a broad range of cloud-based tools to manage highly distributed applications.

There’s obviously time for IT laggards to close the current DevOps gap between themselves and DevOps leaders. However, as leaders move further down the DevOps maturity curve, the gap between leaders and laggards appears to be widening. Many organizations in the wake of the pandemic have doubled-down a DevOps process that makes it easier for small teams to collaborate as needed.

Of course, during the downturn brought on by the pandemic, not every organization may be able to make strategic investments in IT tools and processes. The catch-22 is that it’s even less clear is just how those organizations will recover after the economy rebounds if they are still dependent on archaic tools and processes.

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