GitLab, the DevOps platform delivered as a single application, was named a July 2019 Gartner Peer Insights Customers’ Choice for Enterprise Agile Planning Tools (EAPT). The distinction marked the second time GitLab had received a Gartner Peer Insights Customers’ Choice award, following its recognition as Customers’ Choice for Application Release Orchestration (ARO) in December 2018.
What Are Enterprise Agile Planning Tools?
Gartner defines enterprise agile planning (EAP) tools as tools that help organizations adopt agile practices at scale to achieve enterprise-class agile development. These tools support practices that are:
- Business-outcome-driven
- Customer-centric
- Collaborative and cooperative
- Oriented around continual stakeholder feedback
EAP tools represent an evolution beyond project-centric agile tools and traditional application development life cycle management (ADLM) tools. Most products in this market act as a hub for defining and managing work-item tracking within the broader ADLM product set.
How the Customers’ Choice Distinction Is Awarded
The Gartner Peer Insights Customers’ Choice distinction is based entirely on feedback and ratings submitted by end-user professionals who have direct experience purchasing, implementing, and/or using the product. It is not a Gartner analyst award—it reflects the voice of verified customers.
What Customers Said About GitLab
Several verified customer reviews contributed to GitLab’s recognition. Selected quotes from Gartner Peer Insights reviewers include:
“It is amazing how a tool can be a new face for a company as a whole. GitLab is here to stay in our organization. It is an indispensable tool, today, for a good and complete project management. All our plans go through GitLab. Our team records all the events, ideas and plans in this tool. In addition, we use GitLab in software development. Our programmers can register and merge all your project changes. This brings an incredible and surreal organization to our company.”
— COO, Communications
“GitLab is undoubtedly the best tool available in the market for the organization and monitoring of projects and ideas. With it, our teams and projects manager can administrate efforts and resources very simply and quickly. In addition, we can have control of the accomplishment of tasks and activities of each one in the project through the commits.”
— Analyst, Services
“I’m working with GitLab Team from last 4-5 years, really enjoying. The biggest thing would be having all those tickets, all of those changes, closely correlated with the actual changes in Git. For feature or changes on Git, you do not have to read codebase or fire up the whole application.”
— Analyst, Services
“This platform is expertise in version control, code review, issue tracking, etc. People can develop their software with this without physically present at one place which makes it a good project management tool and it can also be easily integrated with Atlassian and Jenkins.”
— R&G/Product Development, Services
GitLab’s Vision for Enterprise Agile Planning
Sid Sijbrandij, CEO and co-founder of GitLab, commented on the recognition:
“We are honored to be named a July 2019 Gartner Peer Insights Customers’ Choice for Enterprise Agile Planning Tools (EAPT). GitLab takes great pride in this distinction, as customer feedback continues to shape our products and services. So thank you to all of our customers who submitted reviews. Our vision for our product is to enable all people in organizations of all sizes to innovate and organize ideas into transparent, multi-level adjustable plans that cut across departments and stakeholders (internal and external) using the same set of single-source-of-truth artifacts in a single application.”
— Sid Sijbrandij, CEO and Co-Founder, GitLab
About Gartner Peer Insights
Gartner Peer Insights is an online platform of verified ratings and reviews of IT software and services, written and read by IT professionals and technology decision-makers. The platform is designed to help IT leaders make more informed purchase decisions and to help technology vendors improve their offerings through objective customer feedback. At the time of this announcement, Gartner Peer Insights included more than 215,000 verified reviews across more than 340 markets.
For more information, visit www.gartner.com/reviews/home.
Gartner Peer Insights Customers’ Choice distinctions constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.
About GitLab
GitLab is a DevOps platform built as a single application covering all stages of the DevOps lifecycle, enabling Product, Development, QA, Security, and Operations teams to work concurrently on the same project. GitLab provides a single data store, one user interface, and one permission model across the DevOps lifecycle, reducing cycle time and allowing teams to focus on delivering software. Built on open source, GitLab leverages contributions from thousands of developers and millions of users. At the time of this announcement, more than 100,000 organizations—from startups to global enterprises, including Ticketmaster, Jaguar Land Rover, NASDAQ, Dish Network, and Comcast—were using GitLab.