This article summarises findings originally reported by Persistence Market Research in their report “IT Infrastructure Monitoring Market: Global Industry Analysis and Forecast 2016–2024,” as cited by zebvo.com. All market figures below originate from that report.
Market Overview
According to Persistence Market Research, the global IT infrastructure monitoring market was valued at approximately US$19.24 billion in 2015 and was forecast to reach US$34.1 billion by 2024, growing at a compound annual growth rate (CAGR) of 6.6% over the 2016–2024 forecast period.
IT infrastructure monitoring tools have become essential for organisations that need to guarantee the availability of their services and minimise the financial impact of unplanned downtime. These tools apply equally to physical hardware, virtualised environments, and cloud-based systems.
Key Vendors in the Market
The report identified several major players competing in this space, including:
- Centreon – open-source-based monitoring platform widely used in European enterprises
- CA Technologies – enterprise IT management and monitoring solutions (now part of Broadcom)
- Splunk Inc. – machine data analytics and infrastructure observability platform
- Nagios Enterprises, LLC – one of the most widely deployed open-source monitoring frameworks
- AppDynamics, Inc. – application performance monitoring with infrastructure correlation capabilities (acquired by Cisco)
These vendors compete across software licensing, managed services, and cloud-delivered monitoring offerings.
Growth Drivers
Several factors were identified as accelerating adoption of IT infrastructure monitoring solutions:
- Downtime cost reduction: Undetected system failures can cause significant financial losses. Monitoring tools help detect issues early, reducing both mean time to detect (MTTD) and mean time to resolve (MTTR).
- Security and compliance requirements: Growing regulatory pressure and the increasing frequency of cyber incidents have made continuous infrastructure monitoring a baseline security control for many organisations.
- Cloud and hybrid infrastructure growth: As workloads shift to cloud and hybrid environments, monitoring tools capable of spanning on-premises and cloud resources have become increasingly important.
- Digital transformation initiatives: Enterprises expanding their digital service offerings require robust monitoring to maintain service-level agreements (SLAs) and customer experience standards.
Market Restraints
Despite positive growth trends, the market faced notable headwinds:
- Security concerns with cloud-based monitoring: Cloud and hosted monitoring solutions require organisations to extend trust to third-party providers. Cloud-based solutions inherently have a broader attack surface compared to air-gapped on-premises tools. This concern was cited as a factor that could limit market growth, particularly in regulated industries.
- Complexity and integration costs: Deploying comprehensive monitoring across heterogeneous environments can be technically complex and expensive, particularly for smaller organisations.
Market Segmentation
By Type: Software vs. Services
In 2015, the market was divided between software and services segments:
- Software segment: valued at US$6.1 billion in 2015, estimated at US$6.5 billion by end of 2016.
- Services segment: the larger of the two at US$13.1 billion in 2015, projected to reach US$13.9 billion by end of 2016. Services include implementation, managed monitoring, and support contracts.
By End User: Large Enterprises vs. SMEs
Large enterprises dominated end-user adoption, accounting for 73% of overall revenue in 2015. Small and medium-sized enterprises (SMEs) contributed the remaining 27%. The higher share of large enterprises reflects the complexity and scale of infrastructure that typically justifies dedicated monitoring investment.
By Deployment Model: On-Premises vs. Cloud
On-premises deployment was the dominant model in 2015, representing 69.8% of total market revenue. However, cloud and hosted monitoring solutions were forecast to grow at the highest CAGR over the forecast period, reflecting broader enterprise trends toward cloud-first infrastructure strategies.
By Industry Vertical
The Banking, Financial Services, and Insurance (BFSI) vertical was the largest adopter in 2015, holding over 40% of overall market revenue. This is consistent with the sector’s strict uptime requirements, regulatory mandates, and high sensitivity to data breaches.
The healthcare segment was forecast to record the highest CAGR during the forecast period, driven by accelerating digitisation of health records, connected medical devices, and increasing regulatory requirements around system availability and data protection.
Regional Analysis
North America held the largest share of the global IT infrastructure monitoring market in 2015 and was expected to maintain this position throughout the forecast period. This is attributable to the high concentration of technology vendors, early adoption of cloud infrastructure, and mature enterprise IT spending in the region.
Asia Pacific was identified as a high-growth region, also forecast to expand at a CAGR of 6.6% between 2016 and 2024. Rapid digital transformation across economies such as China, India, and Southeast Asia was cited as a key driver of this growth.
Why IT Infrastructure Monitoring Matters for DevOps Teams
From a DevOps perspective, infrastructure monitoring is a foundational capability that underpins several engineering practices:
- Continuous delivery pipelines depend on infrastructure health checks to gate deployments safely.
- Site Reliability Engineering (SRE) practices use infrastructure monitoring data to calculate error budgets and inform SLO/SLA compliance.
- Incident management is directly improved by monitoring tooling that reduces MTTD and MTTR.
- Capacity planning relies on historical metrics collected by monitoring systems to forecast resource requirements accurately.
As infrastructure grows more distributed and cloud-native, the monitoring tools organisations choose—whether open-source solutions like Nagios or commercial platforms like Splunk and AppDynamics—play a critical role in maintaining operational visibility across the full stack.