Integrating DevOps With Service Management Is the Future

Source :- bmchelix.cio.com The enterprise steadily is adopting DevOps as organizations seek to create and improve applications faster for the business. However, development teams tend to use similar yet different tools than IT operations, which can present challenges. For example, DevOps may use a separate incident tracking tool than ITSM, causing unnecessary complexity and increased risk for errors and incidents. “So what you end up doing is forcing developers to use some process that’s outside of their norm in order to

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