ServiceNow doubles down on banking and telco offerings ServiceNow has announced a new industry solutions strategy to deliver workflows that help companies in specific industries address their unique digital transformation challenges and create value at scale. The company will initially focus on developing industry solutions for banking and telecommunications and will work with strategic partners to support its industry solutions journey and integrate those solutions in the customer environment. “Every company around the world aspires to deliver great experiences that drive fierce customer loyalty and create powerful employee engagement,”

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