OSS/BSS Modernization: Amdocs MS360 Cloud Native Development Platform


Operations support systems (OSS) and business support systems (BSS) are being rewritten or refactored to cloud-native, microservices-based applications capable of running on hybrid cloud and multicloud computing and storage infrastructure. As a part of its transition, Amdocs created Microservices360 (MS360), an end-to-end carrier-grade accelerated microservices development platform for its own new generation of products, called CES 20. CSPs can use it for co-development with Amdocs or their own development purposes, as it provides a full SDK for cloud-native code development and deployment. MS360 leverages the Red Hat OpenShift container platform deployable solution architecture to optimally run on carrier-grade Intel computing and storage technology.


This article provides a summary of the webinar, jointly sponsored by Red Hat and Intel, titled “Realize your OSS/BSS modernization vision today: Accelerating microservices development.” We describe the current movement of OSS/BSS to a hybrid cloud infrastructure and describe how one leading vendor, Amdocs, maximized use of the Red Hat solution for OSS and BSS modernization. This solution for OSS and BSS, as well as containerized network functions (CNFs), runs optimally on CSP-tuned computing and storage technology by Intel.

OSS/BSS in the Clouds

Cloud-native software technology was created by the web-scale players using modern Service Oriented Architecture (SOA), DevOps development methodology, and Continuous Integration/Continuous Deployment (CI/CD) implementation techniques. These techniques were embodied in tool sets released to the open source community and represent the current state of the art in software. Vendors and CSPs have been executing pilot programs with these technologies and have proved them out for telecommunications use cases. They are now moving OSS and BSS systems to cloud native architecture through a combination of re-coding and refactoring.

Amdocs MS360: A Comprehensive Development Platform

As Amdocs prepared to move its products to cloud technology, creating the CES 20 cloud-native OSS/BSS suite, it decided to create an accelerated development platform for containerized microservices for its own use leveraging best practices and incorporating open source tools. Amdocs MS360 was the result. It provides an environment with intrinsic security for developers to use from design to deployment of their containerized or virtualized microservices on hybrid cloud infrastructures.

Red Hat OSS/BSS Modernization Solutions

For service providers, OSS and BSS are fundamental and crucial to innovate and compete in quickly changing markets. It’s no longer only about billing and operating three or four core services. Now operators are competing in a platform-based economy where innovation is created through partner ecosystems. As digital service providers seek competitive advantage, they need an open and consistent OSS/BSS foundation to build differentiated services with speed, open to an ecosystem that maximizes choice. Red Hat helps service providers and independent software vendors (ISVs) build and run cloud native OSS/BSS solutions on premise and on any cloud with higher efficiency and flexibility.


While creating cloud native solutions can be a challenging task, Intel has a history of rising to support similar industry transitions and has already invested in 5G cloudification and network transformation efforts in partnership with Red Hat. Intel was the founder and lead contributor to the Data Plane Development Kit, which just experienced it’s 10-year publishing anniversary, making NFV adoption by Communication Service Providers (CoSPs) possible. Most recently, Red Hat and Intel released a new Reference Implementation, optimized for Cloud-Native Hybrid/Multi-cloud and built using Red Hat OpenShift Container Platform. It is designed to let CSPs and the industry eco-system quickly turn innovations into deployed VNFs/CNFs and transform OSS/BSS systems. This investment in thoroughly verified reference configurations provides a scalable, cost-efficient foundation to achieve deterministic performance for most demanding use cases as well as to lower design and integration risks.


The movement of CSPs’ OSS and BSS systems to the cloud and cloud-native technology is underway, helped strongly by companies such as Red Hat and Intel. Amdocs, a leading vendor, created its Microservices360 solution for its CES 20 BSS offerings, making maximum use of the Red Hat and Intel solutions for BSS and OSS modernization. CSPs can use this end-to-end carrier-grade accelerated microservices development environment for co-development and their own development purposes. The time is now for digital service providers to transition to cloud native OSS and BSS solutions to stay competitive, innovate and meet increasing customer expectations.


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