Verizon Taps Google Cloud AI to Enhance CCX

Source:-uctoday.com Google has plans for telecom providers, to help them enhance CX via artificial intelligence, and Verizon recently said it would pilot Google Contact Center Artificial Intelligence to “deliver more intuitive customer experiences.” To give you an idea of how intuitive these experiences could be, here’s a preview. Via natural language understanding, faster processing, and real-time customer service agent assistance, when a customer contacts Verizon through a voice channel, call, or direct chat, they can state or type their request.

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Exploring the (lack of) security in a typical Docker and Kubernets installation

Source:-neowin.net I have been in IT for over 20 years, but have never had any hands on experience with containers. Conceptually, I understand what they are and how they work, but since I’ve never had to implement them, I wasn’t sure how it worked. In addition, I had no idea how to actually secure them. Again, the concept sounds great, but the old adage of “as security increases, usability decreases” sat in my head, and with how easy everything container-related

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How To Deploy An Enterprise DevOps Strategy For Agile Administration

Source:-technotification There are several strategic steps to deploy an enterprise DevOps strategy for agile administration. Culturally, DevOps methodologies can bring people, products, and processes together across development and operations teams. Many tech experts believe that DevOps is driving the future of UX design. At the same time, DevOps has already had a major impact on industries like software development, mobile applications, and web design. However, when you are scaling DevOps to larger, highly regulated enterprises, you may face some unique

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Global DevOps Platform Market 2020 COVID-19 Situation Analysis | Puppet Labs, Chef, Docker Inc., Red Hat (Ansible), Atlassian

Source:-njmmanews.com Global DevOps Platform Market 2020 by Company, Regions, Type and Application, Forecast to 2026 is the latest addition by MarketsandResearch.biz which delivers an in-depth study of the market and thorough overview of the number of significant segments. The report elucidates relevant market competitive insights as well as regional and consumer information. The report contains an analysis of present and future trends as well as different inclusive qualitative and quantitative evaluation of the market. The research covers every pivotal aspect

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BRINGING AI AND MACHINE LEARNING ACCESSIBLE TO ENTERPRISES CREDIT TO CLOUD

Source:-analyticsinsight.net Machine learning has a tremendous offering to the enterprise-but how? Machine learning, a sub-component of artificial intelligence, is not new to the enterprise. But with techniques like deep learning, emulating human brain actions, increasingly gaining traction, businesses are identifying new and potentially transformative deployments of digitally disruptive technologies. According to Algorithmia’s 2020 report, the main use cases for machine learning translate to customer service (i.e. chatbots) and internal cost reduction. But machine learning has applications far and wide. Dynamic

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Verizon, AWS Partner to Deliver 5G Mobile Edge Computing to Boston, Bay Area

Source:-thefastmode.com AWS last week announced the general availability of AWS Wavelength on Verizon’s 5G network, allowing developers to build ultra-low latency applications for mobile devices and users in Boston and the San Francisco Bay Area. Customers can now deploy parts of their application that require ultra-low latency at the edge of 5G networks using the same AWS APIs, tools, and functionality they use today, while seamlessly connecting back to the rest of their application and the full range of cloud

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Algorithmia Looks to Meld MLOps and DevOps

Source:-devops Algorithmia, in the latest update to the enterprise edition of its namesake machine learning operations (MLOps) platform, is enabling software development lifecycle practices to be applied to the building of algorithms by making it possible to debug them using desktop tools that are widely employed. The enterprise edition of Algorithmia will enable users to write and run local tests for algorithms as shared local data files. Desktop developer tools that can now integrate with that process include PyCharm, Jupyter

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Real-World Lessons from DevOps: Dockerizing Applications

Source:-containerjournal.com One of the benefits of working for an application management vendor is the ability to see the various and myriad ways development and operations teams architect, build and deploy applications. After all, we are all (including our own company) constantly trying to deliver better software faster. It’s only fitting that as a site reliability team, we find different things that work for us to share with the world. After all, there’s more than one way to improve application performance.

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GitLab Makes Economic Case for DevOps Platform

Source:-devops GitLab is advancing its case for integrating as many DevOps processes as possible on a single platform by making available an economic analysis that claims organizations can improve application development and delivery by 87%, resulting in a savings of more than $23 million. Based on an analysis conducted by Forrester Consulting on behalf of GitLab, the report concludes organizations can save as much as $3.7 million by reducing the number of DevOps tools they need to acquire by a

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Introducing Contour: Routing Traffic to Applications in Kubernetes

Source:-thenewstack.io We’re excited to share the news that Contour is now an incubation-level hosted project with the Cloud Native Computing Foundation (CNCF). This is a very proud moment and on behalf of the other project maintainers we want to thank the community for all of the work they put in to get us to this point. If you don’t already know it, Contour is a simple and scalable open source ingress controller for routing traffic to applications running in Kubernetes.

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Microsoft readies its AWS Outposts hybrid competitor: Azure Stack ‘Fiji’

Source:-zdnet.com Microsoft is working on a new member of the Azure Stack family, which will provide Azure hardware managed via the Azure public cloud, for customers to install in their own datacenters. Microsoft is developing a new member of its Azure Stack hybrid computing family that is codenamed Azure Stack “Fiji.” Fiji is meant to provide users with the ability to run Azure as a local cloud, managed by public Azure and delivered in the form of racks of servers

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Black Hat 2020: xGitGuard uses AI to detect inadvertently exposed data on GitHub

Source:-portswigger.net GitHub is often praised for offering a platform for developers to share their open source code and tools that they develop. However, some developers often unknowingly, or inadvertently, neglect to remove sensitive information such as API tokens and user credentials from their code prior to posting it on GitHub. Mistakes of this kind can expose an organization’s internal secrets and tokens to harvesting and potential misuse. Security researchers at Comcast have developed a tool that detects organizations’ secrets and

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Google Cloud Delivers Enhancements To Looker That Optimize Performance And Accelerate Application Development

Source:-aithority.com Looker, the business intelligence (BI) and analytics platform that is now part of Google Cloud, is helping customers augment their data experiences with enhancements in three key areas: modern business intelligence (BI), foundational optimization and performance improvements, and updated data and development tools. Included in this release is support for the complete Google Marketing Platform, significant upgrades for application builders, and an update to Marketplace where customers can access and share newly built data experiences. “Looker is continuously evolving

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SNMP Monitoring Tool Market- Industry Analysis and Forecast (2020-2027) – Cisco System, Nagios Enterprises, Microsoft, OPENNMS GROUP

Source:-marketresearchposts Contrive Datum Insights added an innovative statistical data of SNMP Monitoring Tool market. To discover the different aspects of the business, this report uses exploratory techniques, such as primary and secondary research. It provides a valuable source of data, which helps to take complicated decisions in business. The research analyst provides an elaborated description of different verticals of businesses. The COVID-19 pandemic has disrupted lives and is challenging the business landscape globally. Pre and Post COVID-19 market outlook is

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AZURE DEVOPS TIPS AND TRICKS: USING BUILT-IN FEATURES

Source:-techgenix.com I’ve been writing about Azure DevOps for a while here at TechGenix. So far we covered Wiki, customization of work items, using Azure DevOps as IaC (infrastructure-as-code), and so forth. In this journey, I’ve been collecting some tips and tricks to save time and take advantage of some critical built-in features to help the team be more productive and avoid repetitive tasks when using Azure DevOps, and that is the goal of this article. Using templates The use of

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Logz.io Partners with Hashicorp, Empowering Open Source DevOps Teams to Easily Monitor and Troubleshoot with HashiCorp Vault Integration

Source:-streetinsider.com BOSTON & TEL AVIV, Israel–(BUSINESS WIRE)– Logz.io, the leading cloud-native observability platform for modern DevOps teams, today announced their partnership with HashiCorp, the leader in multi-cloud infrastructure automation software. The partnership brings together two open source leaders to help engineers scale and simplify observability for their environments, allowing for faster and more efficient development of their cloud native applications. Striking a balance between securing cloud workloads and enforcing policies, while also providing fast response and continuous access to all

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Microsoft Reorg Leads to Significant Changes for Windows and Azure

Source:-petri.com Microsoft Reorg Leads to Significant Changes for Windows and Azure As is customary for around this time of the year, Microsoft is making changes to its organizational structure. While the company did make a small round of layoffs earlier this summer, these changes appear to be more substantial but it does not look to be tied to a round of layoffs. The short version is that Microsoft is bringing some of Azure to the Windows and Devices organization, according

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Google: Here’s how much we give to open source through our GitHub activity

Source:-zdnet.com Google’s figures show its activity on open-source projects has doubled over the past five years. Google has given an update on its contributions to open-source software, revealing that its employees were active in over 70,000 repositories on GitHub in 2019. DEVELOPER Coronavirus: From startups to supercomputers, how tech is trying to help tackle COVID-19 Programming language Julia: Version 1.4 is even faster and brings these new features Visual Studio 2019: Now IntelliSense linter for C++ programming language cleans up

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How Kubernetes enhances DevOps practices

Source:-searchitoperations.techtarget.com Kubernetes isn’t necessary for DevOps, and you don’t need a DevOps team to adopt Kubernetes container management. But, here are all the ways that these two are better together. Using Kubernetes in a DevOps toolchain enables distributed orchestration to manage infrastructure and configurations consistently across multiple environments. Automated application deployment and scaling through container management adds operational resiliency to the speed of DevOps pipelines. This benefit is most apparent for organizations that run multiple platforms, such as on-premises and

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For DevOps, Application Programming Integration (API) Is A Major Security Vulnerability

Source:-forbes.com One of the most often overlooked cybersecurity attack vectors, and one of the biggest threats is application-programming interface (API) security. According to the security giant, Akamai, over 80% of all Content Delivery Network (CDN) Internet traffic is API traffic. APIs enable applications, services and micro services to work together. For example, organizations use APIs to connect applications, data services and mobile applications to deliver services to their customers for banking, gaming, healthcare or any other integrated enterprise applications. Internally,

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