HumanOps: IT needs to become more personal

Source:- The tech world has always been preoccupied with getting things done quickly and efficiently. Unfortunately, it’s easy to forget that when something breaks there’s someone making sure that the problem gets fixed. Unfortunately this often means they will have had to work long, disjointed hours. This on-demand culture has created significant health and morale challenges for employees in the IT industry.  Unpredictability is a part of life in the industry – an on-call worker never knows when they’ll be

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