What’s ITIL got to do with DevOps? Lots more than you’d think

Source:-https://devclass.com Sponsored It’s been over a decade since DevOps first burst onto the tech world, promising to blow away organisational silos and old ways of working that were strangling companies’ ability to innovate. Many DevOps adherents embraced it as an antidote to the steady-as-she-goes approach they saw in traditional IT Service Management (ITSM, as personified by ITILbest-practice guidance). But that’s a view that can rapidly lead to an us and them situation – which is ironic, in that both approaches

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