AI help desk software frees IT ops to take on SRE skills

Source:- searchitoperations.techtarget.com A financial services company will retrain its help desk staff to be app developers and SREs, while AI handles the grunt work for the company’s call center employees. Software-based automation of menial tasks will pave the way for more meaningful work among IT ops pros at a financial services company. Until 2018, IT ops teams at Freedom Financial Network, a 17-year-old financial services company focused on consumer debt reduction, were largely focused on help desk tasks for the company’s

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Uncategorized DevOps Platform Market Key Manufactures And Chance Analysis-Puppet Labs, Chef, Docker Inc., Red Hat (Ansible)

Source:- bestmarketherald.com DevOps Platform Market report includes (6 Forces Forecast 2025-2019) an extensive analysis of competition by topmost prime manufacturers (Puppet Labs, Chef, Docker Inc., Red Hat (Ansible), Atlassian, Saltstack, CA Technologies, Rackspace, XebiaLabs, VersionOne, Cisco, CollabNet, HP, IBM, Microsoft, Spirent Communications plc, Vmware, DBmaestro) in terms of various attributes such as Company Overview, Financial Overview, Product Portfolio, Business Strategies, and Recent Developments. Then it analyzed the world’s main region DevOps Platform market conditions, including the product Price, Profit, Capacity, Production, Supply,demand, market growth rate etc.

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Microsoft Beats AWS, Google Cloud With Middle East Cloud Regions

Source: crn.com Microsoft became the first of the top three U.S. cloud providers to deliver cloud services from data centers in the Middle East this week with its launch of cloud regions in United Arab Emirates (UAE). Both Microsoft Azure and Microsoft Office 365 are now generally available from the new regions, which will serve the Middle East and Africa, and Dynamics 365 and Power Platform are expected to be available by the end of the year. “The opening of the new cloud regions in

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How the combination of cloud and AI is influencing IT investment strategy

Source:- cloudcomputing-news.net The pace of change from a traditional capital-intensive IT infrastructure model to a more flexible hybrid multi-cloud services model is influencing enterprise spending trends across the globe. Worldwide IT spending is forecast to total $3.79 trillion in 2019 — that’s an increase of just 1.1 percent from 2018, according to the latest global market study by Gartner. IT infrastructure market development “Currency headwinds fuelled by the strengthening US dollar have caused us to revise our 2019 IT spending forecast down

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GLOBAL IT ASSET MANAGEMENT SOFTWARE MARKET 2019 – HEWLETT PACKARD, SERVICENOW INC., CHERWELL SOFTWARE INC., ASPERA TECHNOLOGIES, INC., DELOITTE

Source:- industrynewsfocus.us The global IT Asset Management Software market 2019 report serves as a journal comprising all-inclusive information, which facilitates the evaluation of each and every aspect regarding the IT Asset Management Software market. It conveys a rough image of the base and structure of the IT Asset Management Software market, which clearly describe its supportive or obstructive points for global and regional expansion. It explains the current situation of IT Asset Management Software market by comprehensively analyzing several manufacturers, associations, firms,

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Can DevOps and MSPs Work Together?

Source:- devops.com DevOps and the adoption of MSP-based IT operations are both surging trends in the IT industry today. They are also trends that contradict each other in some key respects. Here’s a look at what MSPs mean for DevOps, and vice versa. DevOps and MSPs: A Primer MSPs, or managed service providers, are companies that provide IT services on a contract basis. They’re a solution for organizations that want to outsource some or all of their IT needs. In turn,

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Security at the speed of DevOps is possible

Source:- itworldcanada.com DevOps brings with it the prospect of a revolution in how businesses satisfy the ever-changing needs of their customers — and without any real hit to overall productivity. Sound too good to be true? It can be, if DevOps and security aren’t working together, running in harmony with one another. Given the speed at which iterations now come out, it can be a tall order to keep security running alongside. But CEOs are expecting just that. In fact, almost seven

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What Can Automation Learn From DevOps?

Source:- devops.com. A recent Capgemini survey revealed that while enterprise-scale automation is still in its infancy, IT automation projects are moving along. IT is starting to view automation less tactically and more strategically. The Capgemini survey also showed that IT automation can be responsible for several quick wins, including self-healing, event correlation, diagnostics, application releases, cybersecurity monitoring and storage and server management tasks. These projects not only lead to massive IT cost savings but, more importantly, to an increase in reliability and responsiveness

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Microservices: How to prep DevOps teams

Source- enterprisersproject.com The first reaction non-development IT people have when seeing their company’s microservice is very similar to a parent looking at their child’s art. “Oh! It’s a…what is this? A microservice? Wow… well, isn’t that something! I like how the blue, green, and red make a nice brown colour. Let’s put this on the refrigerator.” Of course, that art could be the beginnings of the next Frida Kahlo if only the parents understood. Likewise, we need to make certain that

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Bridging the priority gap between IT and security in DevOps

Source- betanews.com Let’s start with a test. Suppose that you manage a corporate network gateway across which a critical programmed transaction is scheduled to occur in exactly one hour. Suppose further that the firewall protecting this gateway is functionally misbehaving and will almost certainly block any programmed activity with your transaction partner. This is a serious concern because your boss has reinforced to you several times the importance of this planned transaction. Your team continues to work the technical problem,

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