Verizon Taps Google Cloud AI to Enhance CCX

Source:-uctoday.com Google has plans for telecom providers, to help them enhance CX via artificial intelligence, and Verizon recently said it would pilot Google Contact Center Artificial Intelligence to “deliver more intuitive customer experiences.” To give you an idea of how intuitive these experiences could be, here’s a preview. Via natural language understanding, faster processing, and real-time customer service agent assistance, when a customer contacts Verizon through a voice channel, call, or direct chat, they can state or type their request.

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AZURE DEVOPS TIPS AND TRICKS: USING BUILT-IN FEATURES

Source:-techgenix.com I’ve been writing about Azure DevOps for a while here at TechGenix. So far we covered Wiki, customization of work items, using Azure DevOps as IaC (infrastructure-as-code), and so forth. In this journey, I’ve been collecting some tips and tricks to save time and take advantage of some critical built-in features to help the team be more productive and avoid repetitive tasks when using Azure DevOps, and that is the goal of this article. Using templates The use of

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Serverless: Helping the Enterprise Scale DevOps

Source:-devops.com Serverless is the paradigm shift that allows engineers to innovate and move faster DevOps has been around for more than 10 years and it’s still misunderstood by many companies. You can’t buy “a DevOps,” but DevOps is critical to your business. In some ways, serverless is similar: a name that markets well but creates confusion and misunderstanding in the industry. Like DevOps, serverless is a game-changer. Some say that DevOps is no longer required, this is not true. Serverless

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DevOps Enterprise Summit Las Vegas Announces New Dates, Virtual Conference Format

Source:-prnewswire.com In response to COVID-19, IT Revolution brings technology leaders from large, complex organizations together from around the world for its immersive virtual learning and networking experience PORTLAND, Ore., July 30, 2020 /PRNewswire/ — IT Revolution, the industry leader for advancing DevOps, today announced the DevOps Enterprise Summit Las Vegas 2020 will be going virtual (events.itrevolution.com/virtual). The scheduled dates and times for the summit are now October 13-15, 2020 in the Pacific Timezone. Amidst growing concern surrounding the COVID-19 pandemic,

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What Is DevOps and How Does It Work?

Source:-techacute.com DevOps is a set of concepts and a way of work that has originated from the Agile and Lean approaches to operations. It pertains to software development teams (Dev) and information-technology operations (Ops) working together to improve productivity, automate infrastructure, and continuously measure application performance. This is all to deliver more software solutions in a shorter period. DevOps has also received an academic definition from three computer science researchers working at the American research and development center in Pennsylvania

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PlanetScale Brings Fully Managed Databases to Customer Kubernetes Clusters

Source:-globenewswire.com MOUNTAIN VIEW, Calif., June 16, 2020 (GLOBE NEWSWIRE) — PlanetScale today announced the beta release of PlanetScaleDB for Kubernetes, which allows organizations to host their data in their own network perimeter and deploy databases with just a few clicks using the PlanetScale control plane and operator. The new solution offers a SaaS-like experience that eliminates concerns about backups, durability, high availability and other database management headaches. PlanetScaleDB for Kubernetes is a fully managed MySQL compatible database-as-a-service for companies looking

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NFV the foundations for cloud native transformation – VMware

Source:-telecomtv.com NFV has prepped telcos for the shift to Kubernetes and cloud native functions But CNFs are barely ready, says VMware exec Skills factor a major hurdle for CSPs Stars need to align for telco cloud benefits to be realized The migration by communications service providers (CSPs) to cloud native architectures is underway, built on the foundations laid by NFV, but it will be a long and complex transformation that will require three key telco cloud stars to align before

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DataOps and DevOps: A Match Made in Heaven

Source:-devops.com The adoption of IT technologies has increased exponentially over the last few decades. Nowadays, the need to create quality web applications while simultaneously managing their extensive data effectively is a major concern for any organization. As such, there have been continuous efforts to come up with better approaches to software development, data analysis and data management. In order to meet the needs of today’s internet users, technology companies have intensified their efforts and are increasingly making use of all

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DevSecOps Market Size, Analysis, Top Key Vendors, Industry Growth, Opportunity And Forecast By 2026

Source:-news.watercloudsolutions.com The DevSecOps Market is analyzed in depth in the report, with the main aim of providing precise market data and useful recommendations so that players can achieve strong growth in the future. The report is compiled by experienced experts and market analysts, which makes it very authentic and reliable. Readers have an in-depth analysis of historical and future market scenarios to gain a good understanding of market competition and other important issues. The report provides in-depth research on market

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Kubernetes Autoscaling Explained – Top 3 Methods

Source:-securityboulevard.com One of the strengths of Kubernetes as a container orchestrator lies in its ability to manage and respond to dynamic environments. One example is Kubernetes’ native capability to perform effective autoscaling of resources. However, Kubernetes does not support just a single autoscaler or autoscaling approach. In this post, we discuss the three forms of Kubernetes capacity autoscaling. 1. Pod Replica Count For many applications with usage that varies over time, you may want to add or remove pod replicas

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