Indosat Ooredoo Selects Ericsson’s Digital Monetization Platform to Deliver Fully Digitized CX

Source:-https://www.thefastmode.com Indosat Ooredoo has selected Ericsson Digital Monetization Platform (DMP) transforming its business support systems (BSS) with Ericsson Digital BSS to deliver a fully digitized customer experience. In this partnership, Ericsson’s Digital Monetization Platform will support Indosat Ooredoo’s digital transformation journey and boost its competitive edge by delivering personalized product offerings to its customers and enabling monetization of 5G, IoT and digital services for both consumers and enterprises. Ericsson’s Digital Monetization Platform provides comprehensive support for charging, billing, order management

Microservices, DevOps and collaboration: The foundation for BSS Transformation

Source – vanillaplus.com Telecoms operators, by tradition, are not seen as fast-moving businesses. They are always striving to be agile, but their reliance on legacy systems – coupled with their dysfunctional, locked-in relationships with legacy vendors – has created a slow-moving animal, often at odds with the pace of the Internet generation. Indeed, when operators talk of the challenges they face with digital transformation, they are as often referring as much to their current vendors as they are to their own